Customer Service Representative

Year    Raurkela, OR, IN, India

Job Description

Make outbound calls to potential or existing customers to inform them about products, services, or promotions. Handle inbound customer inquiries and provide accurate information. Maintain records of calls, customer information, and outcomes in the CRM system. Follow communication scripts and company procedures. Identify customer needs and suggest suitable products or solutions. Resolve customer complaints and escalate issues to the appropriate department when necessary. Meet daily/weekly/monthly targets for calls, leads, or sales. Participate in team meetings and training sessions to improve communication and product knowledge.
Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4532810
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Raurkela, OR, IN, India
  • Education
    Not mentioned
  • Experience
    Year