Job Description

:

We are looking for a proactive and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate should have excellent communication skills and a passion for helping customers.

Key Responsibilities:

Handle incoming calls, emails, and chats from customers. Resolve customer queries and complaints in a timely and professional manner. Maintain a positive and empathetic attitude toward customers at all times. Provide accurate information regarding products, services, and company policies. Keep records of customer interactions, transactions, comments, and complaints. Escalate unresolved issues to the appropriate departments. Ensure customer satisfaction and provide professional customer support.

Requirements:

Excellent verbal and written communication skills. Basic computer knowledge and typing skills. Strong problem-solving skills and attention to detail. Ability to stay calm and patient while dealing with difficult situations.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

Day shift
Work Location: In person

Expected Start Date: 05/07/2025