Managing inbound and outbound customer calls, emails, and chats.
Identifying and addressing customer needs and complaints.
Providing information about products, pricing, and availability.
Maintaining accurate records of customer interactions.
Resolving issues by escalating them to the appropriate department when necessary.
Potentially selling products or services and making account changes.
Required:
Excellent communication skills.
graduation is must .
Experience:
0 - 2 years experience.
Job Type: Full-time
Pay: ₹11,086.00 - ₹29,840.31 per month
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