Customer Service Representative

Year    MP, IN, India

Job Description

Key Responsibilities



Bench Sales & Recruitment



Market OPT/CPT, H1B, H4 EAD, and Green Card consultants to direct clients and preferred vendors. Build and maintain strong relationships with vendors, implementation partners, and end clients. Negotiate rates, close placement deals, and track consultant interviews and offers. Maintain an updated database of available consultants and pipeline activity.

Customer Service & Relationship Management



Serve as the first point of contact for clients and vendors, ensuring a positive and professional experience. Handle inbound queries, resolve concerns quickly, and provide regular status updates on consultant submissions. Communicate feedback from clients and consultants to internal teams to improve service quality. Maintain detailed records of client interactions and ensure timely follow-ups.
Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Shift availability:

Night Shift (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4281596
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MP, IN, India
  • Education
    Not mentioned
  • Experience
    Year