Job Description

: Customer Service Assistant

We are looking for a proactive and organized

Customer Service Assistant

to support our business operations through effective client communication and coordination. The ideal candidate will be confident in making outbound calls and maintaining regular contact with clients to support business objectives.

Key Responsibilities:

Make outbound calls to existing and potential clients as per provided data Share information about company services, offers, and updates during calls Follow up with clients regarding appointments, payments, subscriptions, or documentation Maintain accurate records of calls, responses, and follow-up status Coordinate with internal teams to relay client feedback or requirements Update CRM or internal systems with call outcomes and client details Assist in scheduling meetings, demos, or callbacks when required Support day-to-day administrative tasks related to customer communication

Requirements:

Good verbal communication skills in English and local languages Comfortable with regular calling and follow-up activities Basic computer knowledge and familiarity with CRM tools (preferred) Ability to maintain professionalism and clarity during calls Organized, detail-oriented, and able to manage call schedules efficiently

Preferred Qualifications:

Prior experience in calling, telecalling, or customer coordination roles Experience working in service-based or B2B environments is an advantage
Job Types: Full-time, Fresher

Pay: ₹7,000.00 - ₹12,000.00 per month

Work Location: In person