Job Description

Customer Support Executive - Software + Accounting / GST

Company:

OneSpider Technologies LLP

Location:

Lower Parel East, Mumbai (10 Walking From Station)

Timing:

Mon-Sat | 10 AM - 7 PM

Work Mode:

On-site (Full Time)

About the Role

As a Customer Support Executive, you will help, guide & train our existing customers who use our business ERP software.
You will assist with software usage, accounting entries, billing, GST queries, and remote troubleshooting (AnyDesk / UltraViewer).

What You Will Do

Take customer calls & resolve software / accounting / GST queries Remotely access customer systems & troubleshoot Guide users step-by-step Log issues & ensure complete resolution

Who Should Apply

Basic accounting knowledge Prior experience in Customer Support Good communication skills Ability to troubleshoot on computer Experience with any accounting software (Plus) Freshers with accounting knowledge are welcome

Why Join Us?

Learn software + accounting + GST support Stable role with growth opportunities Software Training will be provided

How to Apply: Send your resume on WhatsApp: 9702074236

Keywords:

Customer Support, Customer Service, Software Support, Accounting Support, Billing Software, Accounting Software.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ?21,000.00 per month

Benefits:

Commuter assistance
Work Location: In person