Job Description

- Customer Service Representative (CSR)

Location: Shott Amusement Limited - 1st Floor, KOPA Mall, Mundhwa Rd, Koregaon Park Annexe, Pune, Maharashtra 411001

Salary:

?14,600 (for Freshers) ?15,000 (in-hand) for Experienced Candidates
Eligibility:

Minimum 10th / 12th Pass or Graduate
Key Responsibilities:

Assist customers and ensure excellent service Explain and demonstrate games to customers Handle cashiering and billing processes
Working Hours:

9-hour shifts per day 1 weekly day off Public holidays and weekends are working days
Shift Timings:

Female (Rotational): 10:00 AM - 7:00 PM | 11:00 AM - 8:00 PM | 12:00 PM - 9:00 PM | 1:00 PM - 10:00 PM Male (Rotational): 1:00 PM - 10:00 PM | 2:00 PM - 11:00 PM | 3:00 PM - 12:00 AM | 4:00 PM - 1:00 AM
Note: Must be available for all shifts during the first 15 days of joining

Benefits (Post Probation):

Incentives 24 days paid leave per year Double pay on public holidays General and COVID-19 Mediclaim coverage Child education benefit
Requirements:

Must follow grooming and uniform standards Comfortable with rotational shifts and standing work
Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person