Respond promptly to customer inquiries via phone, email, and live chat.
Deliver accurate information about products, services, and company policies.
Resolve customer concerns and escalate issues to appropriate departments when necessary.
Record customer interactions and feedback in our CRM system for tracking and analysis.
Assist with troubleshooting common issues and follow up to ensure resolution.
Identify customer needs and provide proactive solutions to improve their experience.
Collaborate with team members to share insights and develop better processes.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
Education:
Higher Secondary(12th Pass) (Required)
Location:
Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person
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