Customer Service Representative

Year    MH, IN, India

Job Description

Job Title: Telecalling ExecutiveLocation: LowerParel,Mumbai



Company:

Envision Overseas Education Consultants LLP

Employment Type:

Full-Time/Part-time

Experience Required

: 6 months - 2 years

Key Responsibilities:

Make outbound calls to students and parents to explain services related to overseas
education.

Understand student requirements and provide accurate information on courses, countries, universities, and visa processes. Follow up consistently with leads generated through marketing campaigns, referrals, and walk-ins. Schedule appointments for education counselors. Maintain and update call records, lead status, and student information in the CRM system. Meet daily/weekly/monthly call and lead conversion targets. Maintain a professional and positive approach with all clients and team members.

Requirements:

Minimum qualification: HSC / Graduate in any discipline.

Excellent communication and interpersonal skills (English, Hindi & regional languages

preferred).

Confidence in making cold/warm calls and handling client queries effectively.

Good listening and convincing skills.

Basic knowledge of MS Office and CRM tools.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4309323
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year