Job Description

Join our team as a customer service representative, where you'll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You'll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you're a great communicator, enjoy problem-solving, and are motivated by helping others, we'd love to have you on our team.

Job Responsibilities and Tasks:

Respond promptly to customer inquiries via phone, email, and live chat. Deliver accurate information about products, services, and company policies. dentify customer needs and provide proactive solutions to improve their experience.

Skills and Qualifications

Strong verbal and written communication skills. Problem-solving abilities with a detail-oriented mindset. Ability to multitask and handle high-pressure situations calmly. Basic computer proficiency and familiarity with CRM or ticketing systems is a plus. High school diploma or GED required; additional education or training is a bonus. Collaborate with team members to share insights and develop better processes.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Language:

English (Preferred) Hindi (Preferred)
Work Location: In person