Vishura Services is a fast-growing business process outsourcing company dedicated to delivering excellent customer engagement and strategic support. We believe in building trust through professionalism, clarity, and a culture of collaboration helping global clients succeed.
Role Overview
We're looking for fluent English speakers who are passionate about helping others and eager to grow in a dynamic, supportive environment. Whether you're a fresher or have up to 2 years of experience, this is your chance to kickstart a rewarding career.
Key Responsibilities
Communicate with customers via phone.
Resolve queries with professionalism and empathy
Maintain accurate records and follow up on issues
Collaborate with internal teams to ensure smooth resolutions
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Undergraduate or Graduate in any discipline
Fluent in spoken and written English
Strong interpersonal and problem-solving skills
Comfortable working night shifts (US hours) from office
Basic computer proficiency
Good typing Speed.
Good Communication Skill.
Discipline, Positive Attitude & Punctuality
Apply Now
Freshers are encouraged to apply. Immediate joiners will be prioritized.
Send your resume to: prachid@vishura.com
Job Types: Full-time, Permanent
Pay: ?10,500.00 - ?20,000.00 per month
Language:
English (Required)
Shift availability:
Night Shift (Required)
Work Location: In person
Speak with the employer
+91 7666873653
Expected Start Date: 01/09/2025
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.