Customer Service Representative

Year    MH, IN, India

Job Description

Roles & Responsibilities:



Ability to generate sales through effective clienteling. Maintain continuous and effective communication with client through sales cycle Use extensive diamond and bespoke product knowledge for Customer Service Oversee all facets of sales transactions Identify client needs Making Cold Calling to existing and new customer to understand their needs Organize all customer information in our CRM Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Desired Skills:



Professional selling skills and exceptional interpersonal skills - understand fundamentals of how to sell and adapts style depending on the clients requirement Knowledge of Gems & Jewelry industry preferred Strong verbal communication skills along with active listening Familiarity with computers, especially CRM systems and excel Ability to multi-task, set priorities and manage time effectively Ability to continuously adapt as the business evolves and grows Team player British accent preferred.

US Night Shift Timing :

7:00 PM to 4:00 AM

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?35,000.00 per month

Application Question(s):

How many years of experience do you have into Customer Support/ Sales? Are you comfortable in working for Night shift? What's your current CTC? What's your expected CTC? What's your notice period?
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4035314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year