Job Description

Key Responsibilities:

Interact with and support international students across various touchpoints

Respond to inquiries via email, phone, and chat in a professional manner

Ensure timely resolution of customer concerns

Maintain accurate records of interactions and follow-ups

Work collaboratively with internal teams for issue resolution

Role Requirements:

Strong communication skills (both verbal and written)

Prior experience in customer service

Ability to manage and engage with international customers/students

Industry background in Hospitality, Education, Banking, or Insurance preferred

Graduation is mandatory

Willingness to work in a dynamic and flexible environment

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person