Handling customer inquiries: Responding to questions and providing information via phone, email, chat, or in-person interactions about the company's products and services. Resolving complaints: Addressing and resolving customer complaints and issues effectively and professionally, offering appropriate solutions or escalating issues when necessary. Processing transactions: Handling orders, returns, exchanges, and cancellations efficiently and according to company policies. Maintaining records: Documenting customer interactions, transactions, comments, and complaints accurately in systems.
Job Types: Full-time, Permanent, Fresher
Pay: ?18,000.00 - ?26,000.00 per month
Schedule:
Day shift
Morning shift
Supplemental Pay:
Yearly bonus
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.