Job Description

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Customer Support Analyst (International Voice Process)

Work from Office, should be comfortable with the night shift.

Excellent communication skills

Salary - 20k + 4,000 Night shift allowances + incentives uncapped

Looking for an Immediate Joiners

5 Days of Working

Graduates Freshers can apply

IB Voice Quality

Rotational Night Shifts

Cab Facility

Rotational Week Offs

Knowledge and Skills Required:

Communication Skills:

Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers

Good comprehension skills - ability to clearly understand and state the issues customers present

Ability to concentrate - follow customer's issues without distraction to resolution

Good composition skills - ability to compose a grammatically correct, concise, and accurate written response

Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Ability to use a desktop computer system

Excellent typing skills

Work Location : Hinjewadi, Pune

Interview Process -

1. HRI

2. Versant (In Office)

3. Ops Interview (In Office)

Job Type: Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Evening shift Night shift Rotational shift US shift
Supplemental Pay:

Performance bonus Shift allowance
Work Location: In person