Job Description

:


Manage key client accounts and provide exceptional customer service.


Build and maintain strong relationships with key accounts to maximize satisfaction and

retention.


Communicate effectively with clients to understand their requirements and provide

tailored solutions.


Collaborate with internal teams to ensure service delivery meets client expectations.


Resolve any issues or escalations from key accounts efficiently and professionally.


Monitor client activity and performance, and provide insights to drive continuous

improvement.


Ensure adherence to quality standards and company processes.


Excellent verbal and written communication skills in English and Hindi.


Strong interpersonal and problem-solving skills.


Ability to manage multiple accounts and deliver exceptional service.


Flexible to work in rotational shifts.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Rotational shift
Application Question(s):

How many years of experience do you have

Education:

Bachelor's (Preferred)
Language:

English,hindi (Preferred)
Location:

Shivaji Nagar, Bengaluru, Karnataka (Required)
Work Location: In person