Job Description

Job Title:

Customer Support Executive - Voice Process

Location:

Bangalore, Karnataka (Work from Office)

Job Type:

Full-time | Permanent

Salary:

?15,000 - ?18,000 per month + Performance Incentives

About the Role:

We are hiring

Customer Support Executives

to join our voice-based support team in Bangalore. The role involves engaging with customers over the phone, resolving queries, and ensuring a high standard of service. Candidates must have good communication skills in English and Hindi and at least 6 months of prior work experience in any field.

Responsibilities:

Manage incoming and outgoing customer calls Understand and address customer concerns professionally Maintain accurate logs of customer interactions Meet performance and quality benchmarks

Eligibility Criteria:

Education: 12th pass, undergraduate, or graduate (any stream) Experience: Minimum 6 months of work experience (BPO or non-BPO) Languages: Proficient in English and Hindi communication Work Schedule: Comfortable with rotational shifts and 6-day working

Additional Details:

Shift:

Rotational (includes day/evening shifts)

Work Days:

6 days a week with 1 weekly off

Work Mode:

On-site (Office-based in Bangalore)

Training:

Provided after selection

Incentives:

Monthly performance bonus available

Note:

Only candidates located in or willing to relocate to

Bengaluru

may apply.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Performance bonus
Application Question(s):

Freshers and Experience both can apply.
Language:

English and Hindi (Required)
Work Location: In person