Customer Service Representative I
Year Bangalore, Karnataka, India
Job Description
Job Title: Customer Service Representative I
Reports To: Team Leader, Customer Service
Location: Bangalore
Roles & Responsibilities
- Perform order management activities for assigned regions using the applications used by the function
- Ensure adherence to organizational procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met
- Adhere to daily turnaround time for orders as per set TAT guidelines
- Ensure adherence to all internal / external processes defined
- Proactively escalates issues that can potentially hamper the business processes
- Preferably Bachelor's degree (Arts, Science, Commerce, Business Administrations)
- 0-1 years' Experience
- Requires strong computer skills, including Microsoft office
- Display excellent verbal and written communication and interpersonal skills.
- Highly detail-oriented with good accuracy
- Ability to work under pressure
- Flexible to work in Night Shifts
Job Category
Customer Service
Thermo Fisher Scientific
is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2970036
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBangalore, Karnataka, India
-
EducationNot mentioned
-
ExperienceYear