Job Description

As a customer service representative, your main job is to serve customers. Customer service representatives work for almost any business that engages with customers, including retail stores, banks, and insurance companies. Their primary tasks may include greeting and communicating with customers in person, by phone, or by computer via chat or email. Specific duties will vary depending on the company and industry where you work, but they may include:

Answering customer questions about the company, products, or services Resolving customer complaints Directing customers to the correct department or supervisor Taking orders or processing payments Making changes to customers' accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions Selling products and services
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,399.59 - ₹30,933.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person