Job Description

Dear candidate,

We are looking for

Customer Service Representative

for our company.

Company:

US based MNC

Department:

CSR

Experience:

3 to 5 Years

Job Location:

Prahlad Nagar

Shift Timings: US Shift 6:30 PM to 3:30 AM (Night)

Week Off:

Alternate Saturday & All Sundays

Job Summary:

The ideal candidate will provide support to customers through calls ensuring complete customer satisfaction.

Key Responsibilities:

Provide excellent customer service through calls. Answer customer queries promptly and accurately Resolve customer complaints in a timely and appropriate manner Escalate issues to the appropriate department as required Provide regular reports on customer feedback and complaints Maintain accurate records of customer interactions and transactions Identify areas for improvement in customer experience and suggest solutions

Qualification & Skills:

Bachelor's degree or equivalent education/experience. Excellent verbal and written communication skills in English. Proficiency in MS Office Ability to work in a team environment. Strong problem-solving skills Ability to work under pressure and meet deadlines.
Interested candidate please share CV on

greatjobs@expresskitchens.in

OR DM on

9712267673.

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?50,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person