Job Description

Job Title:

Customer Support Executive

Location:

Monoverse, Behind Venus Jewels, Sumul Dairy Road, Katargam, Surat - 395004

Vacancies:

1

:

We are hiring a

Customer Support Executive

to handle client communication and support operations at

Monoverse

. The ideal candidate should have excellent

English communication skills

, a polite attitude, and the ability to manage customer queries efficiently.

Responsibilities:

Communicate with clients via phone, email, or chat in a professional manner. Understand customer needs and provide accurate information or solutions. Coordinate with internal departments to resolve issues promptly. Maintain records of customer interactions and feedback. Ensure a smooth and positive customer experience.

Requirements:

Minimum

1 year of experience

or relevant experience in customer service/support.

Excellent English communication skills

(spoken & written). Strong interpersonal and problem-solving abilities. Basic computer knowledge and familiarity with CRM or support tools is a plus.

Work Type:

On-site (Surat).

Salary:

?10,000 - ?20,000 (Based on experience and communication skills)

Send your CV:

hr@monoverse.co.in | 9898187353

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off
Ability to commute/relocate:

Gotalawadi, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Work Location: In person