About the Role:
Join our international BPO team and be the voice of world-class customer service for UK clients. If you're passionate about solving problems and confident on calls, this role is for you.
Key Responsibilities:
Handle inbound calls chats and emails for UK-based customers.
Resolve queries promptly and professionally.
Maintain accurate logs, reports, and SLAs.
Manage escalations with a customer-first approach.
Consistently meet KPIs and performance targets.
What We're Looking For
Excellent English communication skills (verbal & written).
Strong problem-solving mindset.
Minimum 1 year of experience in international voice process preferred.
Willingness to work in rotational and night shifts.
Positive, proactive, and customer-centric attitude.
Interested Candidate can apply on farha@truesolution.in OR Call/ WhatsApp on 6358991346
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Paid time off
Provident Fund
Work Location: In person
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