Job Description

Role Overview:

As a

Customer Service Representative

, you'll be the first point of contact for our customers. Your job will be to assist them with queries, provide information, and ensure a smooth and positive experience across various channels -- phone, email, or chat.

Key Responsibilities:

Interact with customers to address questions and resolve concerns Assist in processing orders, forms, applications, and requests Maintain accurate records of interactions using our internal systems Escalate complex issues to senior team members when required Deliver timely and professional customer service

Who Can Apply:

Fresh graduates (Any stream) or candidates with up to 1 year of experience Excellent verbal and written communication skills Good interpersonal skills and a positive, customer-friendly attitude Basic computer knowledge (MS Office, email, internet usage)
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Work Location: In person