Job Description

Job Responsibilities:

Handle incoming and outgoing customer calls professionally Respond to customer queries and provide accurate information about products/services Resolve customer complaints politely and efficiently Maintain daily call records and follow-up details Coordinate with internal teams when required Communicate with customers via phone, WhatsApp, or email (if required)

Required Skills:

Good communication skills (Hindi mandatory, basic English required) Polite, patient, and customer-oriented attitude Basic computer knowledge (MS Word, Excel, Email) Ability to work in a team and handle pressure Willingness to learn and grow

Eligibility Criteria:

Minimum qualification: 12th Pass / Graduate Freshers are welcome Prior experience in customer care / telecalling will be an advantage

Salary & Benefits:

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Provident Fund
Work Location: In person