Job Description

Key responsibilities:-

1. Customer Communication: Handle inbound and outbound communication via calls, emails, messages, or chat with customers and vendors.
2. Quotation & Pricing: Prepare and share accurate quotes, including pricing, taxes, and product details, as per customer requirements and company policies.
3. Follow-Ups & Lead Conversion: Actively follow up with interested customers or prospects to assist in converting inquiries into confirmed orders.
4. Client Support (Lead Generation Clients): Collect and verify lead information.
5. Share qualified leads with the relevant team: Follow up on shared leads when required.
6. Reporting & Documentation: Maintain records and update work status using tools like Excel or CRM software.
7. Team Collaboration: Coordinate with internal teams, including logistics, accounts, and product, to ensure smooth order processing and customer satisfaction.
8. Handle inbound and outbound communication via calls, emails, messages, or chat with customers and vendors.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person