Customer Service Representative (csr)

Year    TS, IN, India

Job Description

Customer Support & Tax Assistant (US Shift) - Remote | Hyderabad

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About Evergreen Tax Filer

Evergreen Tax Filer is a fast-growing U.S.-based tax preparation and support service, helping clients manage their taxes with accuracy, efficiency, and trust. Our mission is simple -- "Reliable Tax Services for an Evergreen Future."

We specialize in providing high-quality virtual tax assistance, documentation handling, and client support for individuals and businesses. Our friendly, knowledgeable support team ensures every client gets efficient and transparent service -- every single time.

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Position Overview

We are looking for motivated, English-speaking professionals who can work during U.S. hours (Night Shift IST) and assist our American clients with tax-related queries, documentation, and account support.

This role is ideal for someone who enjoys client communication, values accuracy, and wants to grow with a global company.

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Job Type:

In person location in Hyderabad(9 PM to 6 AM)

Shift: U.S. Time Zone (Night Shift)

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Responsibilities:

Handle client calls, chats, and emails in fluent English. Assist with tax filing documentation, data entry, and client record updates. Coordinate with the U.S. team to ensure smooth tax filing processes. Maintain customer data securely (training provided). Provide excellent client support and timely responses.
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Requirements:

Good English communication (spoken & written). Comfortable working U.S. shift hours. Basic computer skills (MS Office, Google Drive, etc.). Prior customer service or accounting experience preferred (not mandatory). Must be based in Hyderabad or nearby (for in-person ).
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Salary & Benefits:

Salary: ₹15,000 - ?20,000 per month (based on experience)

yearly Bonuses for performance

2 Days Off per Month

Monday to Saturday (9Pm-6Am)

Training and Growth Opportunities

Bonus will be provided

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Why Join Us?

Work with an international tax firm growing rapidly.

Build communication and tax industry experience.

Performance-based bonuses and promotions.

Flexible remote work with supportive management.

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How to Apply:

Send your resume to info@evergreentaxfiler.com

Contact: +1 (945) 250-6125

Website: www.evergreentaxfiler.com

Job Types: Fresher, Contractual / Temporary
Contract length: 12 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid time off Work from home
Work Location: In person

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Job Detail

  • Job Id
    JD4706544
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year