We are a reputed travel and visa consulting agency providing visa assistance, tour packages, and travel documentation services. We are looking for a motivated and customer-focused
Customer Relationship Executive
to join our team in Trivandrum.
Key Responsibilities:
Handle client inquiries through phone, email, and in-person communication.
Guide clients on visa documentation, application procedures, and travel services.
Assist in preparing and organizing visa applications and supporting documents.
Maintain accurate client records and reports using MS Excel and Word.
Coordinate with internal teams and external travel or visa service partners.
Provide professional and friendly service to ensure excellent client satisfaction.
Requirements:
Female candidates only.
Experience:
Preferred candidates with experience in visa services, travel agency, or tourism-related roles.
Freshers
with good communication skills and willingness to learn are also encouraged to apply.
Language:
Strong English proficiency (spoken and written) is mandatory.
Technical Skills:
Basic computer knowledge with proficiency in MS Word, Excel, and email handling.
Personal Qualities:
Pleasant personality, attention to detail, and strong client-handling skills.
What We Offer:
Professional growth and learning opportunities in the travel and tourism industry.
Exposure to international visa documentation and client management.
Supportive work environment with performance-based benefits.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Paid time off
Work Location: In person
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