Job Description

Responsibilities:

Handle inbound and outbound calls for vehicle service follow-ups Confirm customer service bookings and appointment reminders Provide service updates and take customer feedback Maintain call logs and customer interaction records Coordinate with the service team for job status and delivery Promote service offers and AMC packages when required

Requirements:

6 months to 2 years of experience in telecalling/customer support (Automobile industry preferred) Good communication skills in Hindi, English, and the local language Basic computer knowledge (MS Excel, CRM entry) Pleasant voice and positive attitude
Job Types: Full-time, Permanent

Pay: ?12,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Experience:

Automotive service: 1 year (Required)
Work Location: In person