Customer Service Representative (Chat Process) Job in Dhal Information System Pvt Ltd

Customer Service Representative (chat Process)

Year PB, IN, India

Dhal Information System Pvt Ltd

18 Current Jobs Openings

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Job Description

Job Title: Customer Care Executive

Location: Mohali, Punjab

Shift: Rotational Shift

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chat inquiries professionally and promptly.

Provide accurate information regarding company products, services, and policies.

Identify customer needs, clarify information, and offer appropriate solutions or alternatives.

Resolve customer complaints with empathy and a solution-oriented approach.

Maintain detailed and accurate records of customer interactions in the CRM system.

Required Skills & Qualifications:

Qualification:

12th Pass or Graduate

Experience:

Freshers and Experienced candidate's welcome

Skills:

Excellent communication skills

Location Flexibility:

Must be comfortable joining from

Mohali

Positive attitude and willingness to work in a 24x7 rotational shift

Education:

12th Pass or Graduate

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Work Location: In person

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Job Detail

Job Id

JD4706182
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

PB, IN, India
Education

Not mentioned
Experience

Year

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