Job Description

Job Title: Customer Service Executive

Location:

Chandigarh

Salary:

?20,000 in-hand

Languages Preferred:

Bengali & Tamil

Job Summary

We are hiring

Customer Service Executives

for our Chandigarh location. The ideal candidate should have strong customer handling skills and be fluent in

Bengali and/or Tamil

. The role involves assisting customers, resolving queries, and delivering a positive customer experience.

Key Responsibilities

Handle inbound and outbound customer calls professionally Respond to customer queries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions Follow company processes and service standards Coordinate with internal teams when required Ensure customer satisfaction and service quality

Required Skills & Qualifications

Fluency in

Bengali and/or Tamil

(mandatory) Basic communication skills in

English or Hindi

Customer-oriented attitude Ability to handle calls and customer queries calmly Basic computer knowledge (MS Office / CRM - preferred) Willingness to work in shifts (if required)

Experience & Education

Fresher or experienced candidates can apply Minimum qualification: 12th pass / Graduate (preferred)

Compensation & Benefits

Salary:

?20,000 in-hand Fixed salary with performance-based incentives (if applicable) Supportive work environment
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?20,000.00 per month

Language:

Bengali (Required)
Work Location: In person