Job Description

ob Title:

Customer Service Executive

Experience:

0 to 2 Years

Salary:

?15,000 - ?20,000 (in-hand)

Job Location:

ManiMajra, Chandigarh

Working Days:

Monday to Saturday ,

Job Summary:

We are seeking a

Customer Service Executive

to join our team in

ManiMajra, Chandigarh

. The ideal candidate should have

excellent communication skills

, a strong customer-oriented mindset, and a basic working knowledge of

MS Excel

. This role is suitable for

freshers or candidates with up to 2 years of experience

who are enthusiastic about helping customers and resolving queries.

Key Responsibilities:

Handle customer queries via phone, email, or chat Maintain positive and professional interaction with customers at all times Provide accurate, valid, and complete information to customers Manage and update customer database and service records Coordinate with internal teams to ensure timely issue resolution Prepare and maintain reports using MS Excel Follow up with customers to ensure their issues are resolved satisfactorily Escalate unresolved issues to the appropriate departments

Required Skills:

Excellent verbal and written

communication skills

in English & Hindi Basic to intermediate knowledge of

Microsoft Excel

(e.g., data entry, filtering, VLOOKUP, Pivot Tables is a plus) Customer-focused attitude with strong problem-solving skills Good typing speed and computer proficiency Ability to work independently and in a team Willingness to learn and grow in a fast-paced environment

Eligibility Criteria:

Qualification: Graduate (B.Com, B.A, BBA, B.Sc or any equivalent degree) Experience: 0 to 2 years in customer service or client interaction roles Location: Candidates based in or willing to relocate to

ManiMajra, Chandigarh

Benefits:

On-the-job training Growth and learning opportunities Positive and supportive work culture Lunch and snacks provide by the company.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Food provided Life insurance Paid time off
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Language:

English (Required) Hindi (Preferred)
Location:

Chandigarh, Chandigarh (Required)
Work Location: In person

Speak with the employer

+91 7876212244