Job Description

Please Note:

English

language proficiency is

required

for this role. This is a

full-time

,

work from officerole. This requires a U.S. schedule - India

Night shift*

MEGA JOB FAIR WALK IN AT BANGALORE OFFICE

Walk In Interviews:

Monday to Friday
4:00 PM to 8:00PM IST

Address:

Transworld Systems Inc.
Block 12B, Pritech Park,3rd Floor,

SEZ Survey No 51-64/4,

Bellandur,Village. Bldg 9A Rd,

Bengaluru -Karnataka 560103

Contact: Nirmala 911 301 5045

TSI Recruitment :

Kindly carry your Updated resume and Photo ID proof.
Meet: HR - Abusufiyan

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location:

This is a

Work from Office

position and location is

Bangalore

at

3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

Compensation

: INR : ₹2,00,000.00 -?3,60,000.00 per year

Shift:

Night / Days Off: Saturday and Sunday

Build Your Future! Come join our thriving team as a Voice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

Transport Facility Paid training Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, paid time off and paid holidays! Transportation provided Working 5 days/week

In This Role, You Will:

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Functional/operational:

Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents. Follow up phone call with a designated contact person at the insurance company. Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas :

Make atleast 95 calls a day Obtain a quality score of 98% or above

Ideal Candidate Qualifications:

Bachelors Degree preferred Ability to read, write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer typing at the same time talking over the phone.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

NKJOBS