Customer Service Representative

Year    Angamali, KL, IN, India

Job Description

Job Summary



We are looking for a polite, responsible, and customer-friendly CRE (Female) to work in our textile shop. The candidate should assist customers, manage the sales floor, and support daily operations.

Key Responsibilities



Greet and assist customers in the shop. Understand customer needs and show suitable products. Explain fabric types, prices, and uses. Assist in opening product bundles. Help customers choose products and provide suggestions. Measure and cut fabric if needed. Handle billing and receipts (if required). Pack items neatly after purchase. Restock and arrange fabric displays regularly. Clean and organize racks and shop floor. Follow shop rules, dress code, and timings. Report stock shortages and customer feedback to management.

Floor Manager Duties



She should be in charge of the floor. Supervise and support the sales team on the floor. Keep the shop floor clean, well-stocked, and organized. Handle and resolve customer issues professionally. Assign tasks and coordinate work schedules. Ensure product displays are neat and attractive. Monitor inventory and alert the purchasing team when items are low. Train new staff and assist team members as needed. Make sure staff follow company rules and are punctual. Report daily activities to the HR or Division Manager.

Requirements



Minimum qualification: Plus Two. Basic reading and speaking skills. Good communication and a friendly attitude. Honest, responsible, and punctual. Willingness to stand for long hours. Experience in retail or textiles is an added advantage.
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,100.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid time off Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD5121105
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Angamali, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year