Job Description

We are seeking a friendly and results-driven Customer Service Professional to join our team. As a Customer Service Professional, you will be the face of our company, providing exceptional service to our customers, resolving issues, and building long-term relationships.

Key Responsibilities:

- Respond to customer inquiries via phone, email, and chat

- Resolve customer complaints and issues in a timely and professional manner

- Provide product information and recommendations to customers

- Process orders, returns, and exchanges

- Collaborate with internal teams to resolve customer issues

- Meet customer service targets and performance goals

Requirements:

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment

- Strong problem-solving and conflict resolution skills

- Customer service experience (preferred)

- Ability to work in a team environment

What We Offer:

- Competitive salary and benefits package

- Opportunities for career growth and development

- Collaborative and dynamic work environment

- Recognition for outstanding performance

- Flexible work arrangements (may vary)

Job Type: Fresher

Pay: ₹50,000.00 - ₹65,000.00 per month

Benefits:

Life insurance
Work Location: In person