Job Description

We seek talented & passionate Back Office Support to join our team. The successful candidate will provide all the back-office support to the customer service team.

Roles & Responsibilities:

Order processing Handling queries from the Customer Service team Liaising with Pharmacies regarding stock and shipment Deal with courier companies for shipping queries & claims Handling of chargeback, payment disputes and processing payments Prepare various reports Manage orders and associated queries

Requirements

2-3 Years of experience as customer support representative Any graduate Basic knowledge of MS Office Good Communication & Problem Solving Good knowledge of internet and e-commerce sites Very good written and spoken English language skills

Benefits

Service recognition awards Market-leading salary packages Maternity & Paternity Benefits Medical Insurance Benefit
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Language:

English (Required)
Work Location: In person