for clients, ensuring smooth communication and excellent customer service.
Build and maintain
long-term client relationships
by understanding needs and delivering customised solutions.
Prepare accurate
costings, budgets & proposals
for client requirements.
Manage
vendor negotiations, contracts, and coordination
for seamless execution.
Oversee smooth
handover from sales to execution
and ensure project delivery as per timelines.
Resolve client issues/escalations effectively and maintain a high satisfaction rate.
Support on-ground event operations including logistics, manpower, and quality control.
Prepare
post-event reports and feedback analysis
for continuous improvement.
Requirements
5+ years of experience
in the Events & Exhibitions industry (Client Servicing + Operations).
Strong expertise in
costing, budgeting, vendor management & client handling.