Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to resolve complex customer issues.
Develop and maintain a thorough understanding of our products and services.
Identify and escalate trends or systemic issues impacting customer satisfaction.
Consistently meet or exceed performance metrics and quality standards.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a team environment and collaborate with colleagues.
Strong problem-solving and analytical skills.
Adaptability to changing situations and priorities.
Proficiency in using computer systems and software applications.
Ability to learn and retain product knowledge and industry trends.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,376.40 - ₹32,719.15 per month
Work Location: In person
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