Customer Service Officer

Year    TN, IN, India

Job Description

Job Title:

HNI Customer Service Executive - Insurance Sales (HNI Client Handling)

Location:

Chennai

Experience Required:

Minimum 1 year in Health Insurance, Life Insurance, American Express (Amex) Card Sales, or similar domain.

Employment Type:

Full-time

Job Summary



We are seeking a dynamic and result-oriented

Telecalling Executive

with proven experience in insurance sales or high-value financial product sales. The ideal candidate will be responsible for engaging with

High Net-worth Individual (HNI) customers

, generating leads, renewing motor insurance policies, and delivering exceptional customer service.

Key Responsibilities



Handle outbound and inbound calls to promote and sell insurance products (Health, Life, and Motor Insurance renewals).

Manage relationships with HNI customers by providing personalized service and prompt assistance.

Generate and follow up on leads to achieve monthly sales targets.

Educate customers on product features, benefits, and premium details.

Coordinate with the operations team for smooth policy issuance and renewal.

Maintain accurate customer interaction and sales records in CRM.

Resolve customer queries and ensure high satisfaction levels.

Required Skills & Competencies



Minimum

1 year

of experience in

Health Insurance, Life Insurance, or Amex Card sales

.

Strong

convincing and negotiation skills

.

Excellent communication skills

(both verbal and written) in English and local language.

Ability to handle HNI customers with professionalism and empathy.

Target-driven and self-motivated with a passion for sales.

Qualifications



Minimum Graduate or equivalent.

Certification in IRDA (if applicable) will be an added advantage.

Salary & Benefits



Competitive salary with attractive incentives based on performance.

Opportunities for career growth and development.

Standard company benefits as per policy.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Flexible schedule Leave encashment Life insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4049964
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year