Customer Service Officer

Year    TN, IN, India

Job Description

Key Responsibilities



Handle customer queries professionally through

phone

,

WhatsApp

, and

email



Clearly explain

product benefits

and resolve any

customer concerns

efficiently

Follow up

with customers to gather feedback and encourage repeat purchases

Coordinate with the

dispatch/logistics team

to provide timely order updates

Maintain accurate records in the

CRM

and submit

daily call reports



Requirements



Minimum

1 year of customer service experience

, preferably in the

Spiritual / Astrology

sector

Excellent communication skills in

English is must, Hindi

is an added advantage

Proficient in

WhatsApp Business

and general

computer operations



Polite

,

patient

, and a strong

customer-first

mindset

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Benefits:

Flexible schedule Paid time off
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Experience:

Computer skills: 1 year (Required)
Language:

English (Required) Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3851644
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year