Customer Service Officer

Year    PB, IN, India

Job Description

Job Title:

Inbound Process Executive - Australian Vehicle Insurance

Work Type:

Work from Home

Working Days:

6 Days a Week

Shift Type:

Australian Rotational Shifts

:


We are looking for experienced and customer-focused professionals to handle inbound calls for an Australian Vehicle Insurance process. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-first approach.

Key Responsibilities:



Handle inbound customer calls related to vehicle insurance inquiries, renewals, and claims. Provide accurate information and solutions in a professional and courteous manner. Ensure adherence to process SLAs and compliance requirements. Maintain detailed and accurate call logs and customer records.

Requirements:



Minimum 2 years of international calling experience (preferably in customer service or insurance domain). Excellent verbal and written communication skills in English. Should have a personal computer/laptop, good quality headset, and stable internet connection. Ability to work in Australian rotational shifts. Strong interpersonal and problem-solving skills.

Salary:

?23,000 - ?28,000 per month (based on experience and performance)

Location:

Remote / Work from Home

If you're a motivated individual with a passion for customer service and a background in international voice processes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: ₹23,000.42 - ₹28,546.85 per month

Benefits:

Paid sick time Work from home
Work Location: Remote

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Job Detail

  • Job Id
    JD4541634
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year