Job Description

Job Title:

Customer Support Executive

Location:

Work From Office

Process:

Voice / Non-Voice (Inbound & Outbound)

Shift:

Rotational

Working Days:

6 days/week

Week Off:

1 rotational off

Salary:

?18,000 - ?24,000 per month

Eligibility Criteria:

Education: Graduate candidates only (Freshers & Experienced both can apply) Good communication skills in English and Hindi Basic computer knowledge required
Roles & Responsibilities:

Handle inbound and outbound calls/chats in a professional and courteous manner Assist customers with queries, complaints, and service-related issues Provide accurate and timely information to ensure customer satisfaction Maintain records of customer interactions in the system accurately Escalate unresolved concerns to the relevant department promptly Meet daily/weekly performance targets and follow company guidelines
Job Type: Full-time

Pay: ₹14,000.00 - ₹24,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Location:

Bhopal, Madhya Pradesh (Required)
Work Location: In person