Customer Service Officer

Year    KA, IN, India

Job Description

About the Role:



We are looking for a

female Customer Support Officer

who can communicate fluently in

Kannada and English

, to assist users with their queries, provide clear information, and ensure a friendly and professional experience on every interaction. This is an opportunity to be a key voice of our brand and support users with care and empathy.

Key Responsibilities:



Attend incoming and outgoing customer calls in

Kannada and English

Resolve user concerns with patience and professionalism Provide guidance about app features, usage, and services Document issues and customer feedback accurately Coordinate with internal teams for issue resolution Maintain a positive and respectful tone at all times

Eligibility Criteria:



Female candidates only

Must be fluent in

Kannada and English

(speaking is mandatory) Basic knowledge of smartphones and apps Prior customer support experience is a plus (freshers welcome) Good listening skills and problem-solving attitude Willing to work in rotational shifts or weekends (if required)

Education Qualification:



12th Pass or Any Graduate

Why Join Us?



Friendly and safe working environment for women Salary with attractive incentives On-the-job training and career growth opportunities Work-from-home or office options available (as per role)
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Language:

English,Kannada,tamil (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3911303
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year