Job Description

:
Key Result Area
Weightage 100 %
SNO. OBJECTIVE WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
1 Sales Objectives 10% Actual Disbursement Vs Objectives As per annexure 1
2 Repayment efficiency in X bucket so as to reduce the OD in the branch 30% X Bucket Efficiency As per annexure 2
3 Receipting (management of RO/RE field collections) 20% FRO Audit Report As per annexure 3
4 Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. 20% FRO Audit Report As per annexure 3
5 Welcome call report - customer contact number 10% Welcome Call Report As per Annexure 4
6 Self Development 10% Training mandays for self As per annexure 5
Annexure - 1
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Actual Disbursement Vs Objectives >110% 101 - 110% 91 - 100% 80 - 90%
Annexure - 2 - X Bucket Efficiency
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
X Bucket - Efficiency (Average) >97% 95.1 - 97.0% 94.1 - 95.0% 92.1 - 94.0%
Annexure - 3
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
FRO Audit Report >95% 91 - 95% 81-90% 71-80%
Annexure - 4
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Welcome call report - customer contact number 100% accuracy 98-99% accuracy 97-98% accuracy 96-97% accuracy
Annexure-5
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Average Mandays of Training per Team Member >=3 2.5-2.99 2-2.49 1-1.99

Skills Required