Customer Service Manager Bhiwandi

Year    Bhiwandi, MH, IN, India

Job Description

Job description



Roles and Responsibilities



Operational Management

Oversee and manage all hub operations during shifts, including inbound and outbound processes. Ensure timely sorting, loading, and dispatch of consignments to meet delivery deadlines. Monitor real-time operational metrics and implement corrective actions as necessary.

Team Leadership

Supervise and guide the shift team, including loaders, sorters, and drivers. Conduct regular briefings to align the team with operational objectives and safety protocols. Foster a productive work environment and address performance-related issues promptly.

Compliance and Safety

Ensure compliance with company policies, industry regulations, and safety standards. Conduct routine inspections to identify and mitigate potential risks. Manage and report incidents or discrepancies to higher management.

Process Improvement

Identify bottlenecks in operations and recommend process enhancements. Collaborate with other departments to implement automation and technology-driven solutions. Maintain accurate records of consignments and prepare shift reports for management review.

Stakeholder Coordination

Coordinate with transport partners, vendors, and internal departments for seamless operations. Address and resolve customer escalations related to operations. Ensure efficient handover between and day shifts.
Interested candidates can mail us on hr@algor.in/call us on 9152033567.

Job Type: Full-time

Pay: ₹17,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Ability to commute/relocate:

Bhiwandi, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 5 years (Preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4177732
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bhiwandi, MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year