Overseeing day-to-day operations of the customer service department.
Responding to customer inquiries, complaints, and escalations in a timely manner.
Developing and implementing customer service policies, procedures, and standards.
Setting customer satisfaction goals and working with the team to achieve them.
Working knowledge of customer service software and office suites.
Ability to analyze data and prepare reports.
Job Types: Full-time, Permanent, Fresher
Pay: ?22,345.96 - ?50,029.91 per month
Work Location: In person
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