Job Description

Job Summary:

We are looking for a disciplined, dependable, and highly organized

Senior Manager - Administration

with a strong background in the armed forces, to oversee administrative, facility, and compliance operations for our growing BPO operations in Mumbai. The ideal candidate will bring a structured and security-focused mindset, ensuring operational efficiency and workplace safety across US and day shifts.

Key Responsibilities:

Lead the administration team and manage facility operations across all departments. Oversee housekeeping, security, pantry, maintenance, and front office management. Ensure end-to-end vendor management - evaluation, negotiation, and performance tracking. Maintain high standards of cleanliness, discipline, safety, and orderliness within the premises. Supervise shift readiness and support operations running 24x7. Handle transport management, asset allocation, and infrastructure maintenance. Ensure compliance with local municipal laws, licenses, and statutory requirements. Liaise with external agencies - fire, police, municipal, utility providers, etc. Create SOPs for emergencies, fire drills, and health & safety practices. Support leadership in managing space planning, audits, and crisis management. Build a culture of discipline, responsibility, and operational excellence.

Eligibility Criteria:

Retired Army/Navy/Air Force officer with 10 - 15+ years of service. Prior experience in corporate administration preferred (especially in BPO/ITES industry). Strong interpersonal, leadership, and crisis-handling skills. Excellent command over written and spoken English and Hindi. Tech-savvy with basic understanding of MS Office and reporting tools. High integrity, discipline, and decision-making ability under pressure.

Preferred Qualities:

Prior experience in managing US shift-based environments. Exposure to facility expansion, compliance, or security audits. Knowledge of vendor contracts, AMC management, and workforce handling.
Job Type: Full-time

Pay: ?700,000.00 - ?1,000,000.00 per year

Benefits:

Health insurance Provident Fund
Schedule:

Monday to Friday Rotational shift
Work Location: In person

Speak with the employer

+91 7263883888
Application Deadline: 29/07/2025