to lead our customer support team in the textile industry. The role involves managing client relationships, handling escalations, ensuring timely order processing, and driving customer satisfaction. You will coordinate with production, sales, and logistics teams to deliver excellent service and resolve customer queries efficiently.
Key Responsibilities:
Manage customer service team and daily operations.
Ensure smooth order handling, delivery tracking, and issue resolution.
Build and maintain strong client relationships.
Monitor service KPIs and implement improvements.
Collaborate with cross-functional teams to enhance customer experience
Job Types: Full-time, Permanent
Work Location: In person
Speak with the employer
+91 8137852414
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