Job Description

Service Coordinator - Service Manager

Key Responsibilities

Schedule and dispatch service technicians for appointments, adjusting for urgency in battery/power systems or client sites.? Coordinate with teams to resolve delays, handle complaints, and ensure timely delivery while tracking inventory and service records.? Prepare performance reports, monitor KPIs like response times, and contribute to service policies for compliance in tenders/procurement.?
Required Qualifications

Bachelor's in business, engineering, or related field; 3-5 years in service coordination or customer support, ideally in energy/tech sectors.? Proficiency in MS Office, CRM tools, and knowledge of regulatory standards like those for medical devices or power equipment.? Experience in care/management preferred for supervisory roles.?
Essential Skills

Strong organizational and communication abilities for client liaison and team motivation.?? Problem-solving, record-keeping, and familiarity with IT infrastructure or logistics.? Ability to manage budgets, vendors, and multi-department coordination.
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Job Types: Full-time, Permanent

Pay: ₹14,459.49 - ₹36,317.35 per month

Benefits:

Cell phone reimbursement Health insurance
Work Location: In person