We are hiring fresher for Customer Service & Lead Generation role. The candidate will handle customer interactions and generate leads for the sales team.
Key Responsibilities:
Handle customer queries via phone, email, chat, or social media
Provide accurate information about company products and services
Resolve basic customer issues and escalate complex cases when required
Maintain a positive, professional attitude while interacting with customers
Update customer records and interaction details in CRM systems
Identify and contact potential customers through calls, emails, and online platforms
Explain products/services and assess customer interest
Generate and qualify leads for the sales team
Follow up with prospects to maintain engagement
Requirements:
Freshers are welcome.
Minimum qualification:
12th pass / Diploma / Graduate (any stream)
Good communication skills in English and Hindi.
Basic knowledge of computers and MS Office.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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