Customer Service International Voice

Year Pune, Maharashtra, India

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: Customer Service Agents International Voice Proces
Eligibility Criteria:

o Graduates with minimum 1 year of experience with International voice process Age: 18 to 45 years

Shift & Availability: o Willing to work in night shifts (24/7 rotational shifts)

o Must be comfortable with 2 rotational weekly offs

Key Responsibilities:

Should have experience with International voice process.

Provide accurate information and support related to products or services
Resolve customer queries efficiently and effectively, ensuring high levels of customer satisfaction
Maintain call quality standards and follow company protocols
Update customer records accurately in the system
Collaborate with internal teams to resolve complex issues if required
Adhere to shift schedules and maintain regular attendance

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